Lead, Program Operations Cover Letter Examples And Template
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Lead, Program Operations Cover Letter Examples
Lead, Program Operations Cover Letter At Mastercard foundation
Mastercard foundation
Kampala, Uganda
Reporting to the Head of Operations
Country Programs
the Lead
Program Operations will play a key role in driving program planning
operational excellence
and project management for our Country Program Team. You will collaborate with the Country Director and integrated teams to ensure effective program delivery
process improvement
and capacity building
all in support of the Foundation’s mission and impact across Africa. WAYS YOU CAN CONTRIBUTE Lead the development and management of a 24-month rolling calendar of program priorities and activities. Collaborate with Country Director
Program Heads & Leads
and Finance to drive annual planning
forecasting
and budgeting cycles. Track and report on program implementation
progress
and status
ensuring alignment with strategic objectives. Oversee partnership development processes
using Turnaround Time Trackers to accelerate pipeline and improve efficiency. Develop and implement programming guidelines
tools
and policies to ensure quality
standardization
and process excellence. Facilitate revisions to programmatic processes and drive continuous improvement within the Country Integrated Team. Build capacity through training
workshops
and learning initiatives in partnership with internal teams. Coordinate country program activities
ensuring effective prioritization and execution of key initiatives. Organize and facilitate country review and planning retreats and produce operational delivery plans and trackers. Support strategic cohesion
knowledge sharing
and collaboration across teams and stakeholders. Deliver complex country initiatives and enterprise projects
engaging both internal and external partners. Monitor progress and milestones
providing regular status reviews and supporting continuous improvement. WHO YOU ARE Hold a bachelor’s degree in Business Administration
Development Studies
Social Sciences
Economics
Statistics
or a related field; a master’s or relevant postgraduate qualification is an asset. Possess at least 10 years of experience in project and program management across both private and public sectors
with a track record of delivering outcomes on time and within scope. Qualified in program or project management
with certifications in project
change
or process management considered an advantage. Skilled in developing and implementing strategic
operational
and portfolio plans
including the use of planning and monitoring tools. Experienced in building capacity and delivering training
with strong stakeholder engagement and partnership management skills. Familiar with inclusive planning frameworks that support youth
women
and marginalized groups. Proficient in process improvement methodologies such as Lean Six Sigma
with a strong focus on quality
efficiency
and continuous improvement. Adaptable
collaborative
and detail-oriented
with excellent communication
problem-solving skills
cultural sensitivity
and alignment with the Foundation’s mission and values.
By Osborn Agwii